Effective Date: November 3, 2026

JETLINE GROUP LLC ("us", "we", or "our") operates our company website and logistics communication channels (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide, execute, and improve our freight and transportation services.

Types of Data Collected:

• Personal Data: While using our Service or onboarding as a partner, shipper, or carrier, we may ask you to provide personally identifiable information used to contact or identify you ("Personal Data"). This includes, but is not limited to:

  • First and last name

  • Email address

  • Phone number (mobile/office)

  • Business and physical mailing address

  • DOT/MC licensing and operational authority details (if applicable)

• Usage Data: We may collect information on how the Service is accessed and used, such as IP addresses, browser types, operating systems, referring URLs, and page navigation statistics.

2. SMS Messaging and Consent (Carrier Compliance)

JETLINE GROUP LLC uses SMS strictly for operational communications with shippers, brokers, fleet drivers, and logistics partners (e.g., dispatching, load coordination, rate confirmations, transit milestones, and emergency updates).

• No Third-Party Sharing: Mobile information and SMS opt-in data will not be shared, sold, rented, or leased to any third parties or affiliates for marketing or promotional purposes under any circumstances. Your personal contact details and consent records are held in strict confidence.

• Opt-In: Consent to receive operational SMS messages is obtained directly through business documentation (carrier packets, rate confirmations, driver onboarding) or via digital forms on our website.

• Opt-Out: You can cancel SMS notifications at any time. Simply reply "STOP", "END", "CANCEL", "UNSUBSCRIBE", or "QUIT" to any text message received. We will send an SMS confirmation to confirm your removal.

• Help: For immediate assistance regarding SMS notifications, reply with the keyword "HELP" or contact our operations department directly.

• Rates: Message and data rates may apply depending on your mobile carrier and wireless plan.

3. Use of Data

JETLINE GROUP LLC uses the collected data to:

• Manage, execute, and monitor dedicated freight transit and logistics operations

• Provide dispatch updates, rate confirmations, and billing invoices

• Provide customer care, shipment tracking, and operational support

• Notify you about schedule changes, fleet notices, or updates to our terms

• Monitor technical performance and maintain the security of our platform

4. Disclosure of Data

JETLINE GROUP LLC may disclose your Personal Data only if required in the good faith belief that such action is necessary to:

• Comply with applicable state, federal, or FMCSA/USDOT legal obligations

• Protect and defend the legal rights or property of JETLINE GROUP LLC

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of drivers, employees, customers, or the general public

Strict Non-Disclosure: This disclosure policy strictly excludes SMS consent records and mobile phone opt-in data; this information will never be shared, sold, or transferred to third parties for marketing purposes.

5. Security of Data

The security of your operational and personal data is critical to us. While no electronic storage or internet transmission method is 100% secure, we apply industry-standard commercial safeguards and encryption protocols to protect your information against unauthorized access, loss, or alteration.

6. Service Providers

We may employ third-party platforms and software providers to facilitate our Service (e.g., dispatch management software, web hosting, and direct telecommunications services). These third parties have access to your Personal Data solely to execute designated operational tasks on our behalf and are legally obligated not to disclose or use it for any other purpose.

7. Children's Privacy

Our freight and transportation services are strictly intended for commercial entities and individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any revisions by publishing the updated version on this page and revising the "Effective Date" at the top.

9. Contact Us

For questions, data access requests, or further details regarding our privacy practices, please contact:

JETLINE GROUP LLC

📍 4601 N Ravenswood Ave, Unit 303

Chicago, IL 60640

• Email: safety@jetlinegroupllc.com 

• Authority Identifiers: USDOT 4552353 | MC 1808111